ServiceNow CIS-HAM Dumps Questions | CIS-HAM Valid Study Materials

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Individuals who pass the CIS-HAM certification exam are recognized as experts in hardware asset management using ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification is valuable for professionals who are seeking to advance their career in the IT asset management field. It also provides a competitive advantage in the job market and increases the individual's earning potential. Certified Implementation Specialist - Hardware Asset Management certification is valid for two years and can be renewed by passing the recertification exam.

ServiceNow is a cloud-based platform that offers a range of services for IT operations management (ITOM), IT service management (ITSM), and IT business management (ITBM). As an enterprise solution, ServiceNow is widely used by organizations to manage their IT assets, services, and operations. To ensure that professionals possess the necessary skills and expertise to implement ServiceNow's Hardware Asset Management (HAM) module, the company offers the Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) Exam.

ServiceNow CIS-HAM exam is designed to assess the skills and knowledge of individuals in managing hardware assets, including tracking, monitoring, and reporting. CIS-HAM exam focuses on the functionality and features of ServiceNow Hardware Asset Management, including best practices in asset lifecycle management, asset discovery, and inventory management. CIS-HAM exam is designed to test the ability of individuals to manage hardware assets effectively using the ServiceNow platform.

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q45-Q50):

NEW QUESTION # 45
Which catalog facilitates the ability to source from existing stock?

A. Product Catalog
B. Procurement Catalog
C. Vendor Catalog
D. Service Catalog

Answer: D

Explanation:
Explanation
The Service Catalog provides a user-friendly interface for requesting hardware assets and services from the IT department1 The Service Catalog facilitates the ability to source from existing stock by allowing users to select from a list of available hardware products that are in stock or reserved in a stockroom2 The Service Catalog also enables users to view the status of their requests, track the delivery and return of assets, and report any issues or incidents related to assets1 The Service Catalog is integrated with the Procurement Catalog, which contains the list of hardware products that are currently on order or have been received from vendors3 The Service Catalog is also linked to the Product Catalog, which contains the list of hardware products that are available for purchase from vendors or internal sources4 The Vendor Catalog contains the list of vendors that supply hardware products, but it does not facilitate the ability to source from existing stock References: 1: Service Catalog - ServiceNow 2: [Request hardware assets - ServiceNow] 3: Procurement Catalog - ServiceNow 4: Product Catalog - ServiceNow : Vendor Catalog - ServiceNow

NEW QUESTION # 46
What minimum role is required in order to use the Hardware Asset dashboard?

A. asset
B. inventory_admin
C. ham_user
D. asset_manager
E. ham_admin

Answer: C

Explanation:
According to the ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path, the Hardware Asset dashboard is a feature that shows key metrics on your hardware and consumable models and assets for the entire asset life cycle.
The Hardware Asset dashboard is available with the Hardware Asset Management (HAM) application, which is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets1.
To access the Hardware Asset dashboard, you need to have the ham_user role, which is the minimum role required to use the HAM application1.
The ham_user role grants you the permission to view and update hardware and consumable assets, transfer orders, disposal orders, and RMA requests1.
Therefore, the correct answer is option C, ham_user, as it is the minimum role required to use the Hardware Asset dashboard. Reference:
ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path Hardware Asset Management documentation What is Hardware Asset Management?

NEW QUESTION # 47
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:

A. Product Catalog
B. Inventory Catalog
C. Supplier Catalog
D. Asset Catalog

Answer: A

Explanation:
The Product Catalog is a table that contains all the hardware and consumable models that are available in your organization12.
The Service Catalog is a portal that allows users to browse and request items and services that are approved by the IT department13.
Publishing an item to the Service Catalog means making it visible and available for users to request13.
To publish an item to the Service Catalog, you need to use the "Publish to Hardware Catalog" related link in the Product Catalog1 .
This related link creates a catalog item for the selected model and adds it to the Hardware Catalog category in the Service Catalog1 .
Therefore, the correct answer is A. Product Catalog, as this is where you can use the "Publish to Hardware Catalog" related link to publish an item to the Service Catalog.

NEW QUESTION # 48
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

A. Create flows
B. Create and delete asset records
C. Add Service Catalog entries
D. Revert normalization results
E. Import assets
F. Create purchase orders

Answer: B,C,D,E

Explanation:
According to the Hardware Asset Management page, the ham_admin role grants the user the following permissions:
Create, read, update, and delete hardware asset records
Import hardware assets from external sources
Revert normalization results for hardware assets
Add hardware assets to the Service Catalog
These permissions correspond to the options A, B, E, and F in the question.
The options C and D are not part of the ham_admin role, and are not mentioned in the ServiceNow Hardware Asset Management documents. Reference:
Hardware Asset Management
Hardware Asset Management roles and permissions

NEW QUESTION # 49
When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?

A. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
B. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
C. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
D. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.

Answer: B

Explanation:
According to the Hardware Asset Management documentation, an asset audit is a process of verifying the physical existence and location of assets in an organization.
The asset audit results show the status of each scanned asset, such as "Scanned and expected", "Scanned and not expected", "Expected and not scanned", or "Not expected and not scanned".
The status of "Scanned and expected" means that the asset was both expected to be in the inventory and scanned during the audit, indicating a match between the physical and the logical inventory.
Therefore, if you receive the result of 10 "Scanned and expected" assets, it means that you expected 10 assets in your inventory and scanned these 10 assets during your audit, as stated in option B. References:
Hardware Asset Management documentation
What is Hardware Asset Management?

NEW QUESTION # 50
......

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